Shipping Policy

At Mascot3D.com, we offer shipping options for our customers worldwide. Please read the following information to understand our shipping policies and procedures.

Shipping Times Once your order is confirmed and payment is received, we will start processing your order. Please note that our figurines are made to order and take about a week to produce. Once your order is ready to ship, we will notify you by email and provide you with a tracking number.

Shipping Methods We offer a range of shipping methods depending on your location and shipping preferences. Our shipping options include:

Standard Shipping: Estimated delivery time is 7-14 business days, depending on your location.

Expedited Shipping: Estimated delivery time is 3-5 business days, depending on your location.

Please note that these shipping times are estimates and may vary due to unforeseen circumstances, such as customs delays or extreme weather conditions.

Shipping Costs Shipping costs will vary depending on your location and the shipping method you choose. Shipping costs will be calculated at checkout.

Customs and Duties If you are ordering from outside of the United States, please be aware that your order may be subject to customs duties and taxes. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information.

Order Tracking Once your order is shipped, we will provide you with a tracking number so you can track your package. Please note that tracking information may take up to 24 hours to appear.

If you have any questions or concerns about our shipping policies, please contact us at info@mascot3d.com.

Last updated: [2/28/2023]